“While cybercrime gets a lot of attention from
law enforcement and the media these days, I’ve been documenting a less
high-tech threat emerging in recent months: a surge in stolen checks. Criminals are
increasingly targeting U.S. Postal Service and personal mailboxes to pilfer
filled-out checks and sell them over the internet using social media platforms.
“The buyers then alter the payee and amount listed on the checks
to rob victims’ bank accounts of thousands of dollars. While the banks
themselves typically bear the financial burden and
reimburse targeted accounts, criminals can use the checks to steal victims’
identities, which can have severe consequences.
“I founded and now direct Georgia State University’s Evidence Based
Cybersecurity Research Group, which is aimed at learning what works
and what doesn’t in preventing cybercrime. For the past two years, we’ve been
surveilling 60 black market communication channels on the internet to learn
more about the online fraud ecosystem and gather data on it in a systematic way
in order to spot trends. One thing we didn’t expect to see was a surge in
purloined checks.
An old threat returns
“In general, bank check theft is a type of fraud that involves the
stealing and unauthorized cashing of a check. It’s hardly a
new phenomenon. Criminals were committing check fraud as soon as the first modern checks were cut in the 18th century in
England – and the authorities were already looking for ways to prevent it.
“While there’s little historical data on this type of fraud, we do
know it became particularly problematic in the 1990s as
the internet made finding willing buyers of illicit items easier than ever. For
example, financial institutions estimated they lost about US$1 billion to
check fraud from April 1996 to September 1997. But what may seem a little
surprising is that its resurgence now at a time when the vast majority of transactions are conducted
electronically and check use continues to wane.
What check fraud looks like
“Broadly speaking, the check scams we’ve been tracking look
something like this: Someone breaks into a mailbox that stores letters waiting
to be sent and grabs some of them in hopes they’ll
contain a check that’s been filled in. Often, the crime scene where the theft
occurs is the victim’s own mailbox, but it can also be one of those blue USPS boxes you pass on the street. Criminals
can access those with a stolen or copied mailbox key, which we have
seen on sale for as much as $1,000.
“Thieves may deposit or cash the checks themselves or sell them on
to others via a marketplace of illicit items, such as fake IDs and credit
cards. Prices are typically $175 for personal checks and $250 for business ones
– payable in bitcoin – but always negotiable and cheaper in bulk, based on our
observations and direct interactions with the sellers.
“Buyers then use nail polish remover to erase the intended payee’s
name and the amount displayed on the check, replacing those details with their
own preferred payee – such as a retailer – and amount, usually a lot higher
than the original check. A buyer might also simply cash the check at a location
like Walmart using a fake ID.
“In some cases, we believe criminals are using the checks to steal
the victim’s identity by using their name and address to manufacture fake
driver’s licenses, passports and other legal documents. Upon taking over
someone’s identity, a criminal may use it to submit false applications for
loans and credit cards, access the victim’s bank accounts and
engage in other types of online fraud.
Tracking black market chat
rooms
“To better understand how cybercriminals operate, my team of
graduate students began monitoring 60 online chat room channels where we knew
people were trafficking in fraudulent documents. Examples of these types of
channels are group chats on messaging apps like WhatsApp, ICQ and Telegram, in
which users post pictures of items they wish to sell. Some of the channels we
are monitoring are public, while others required an invitation, which we
managed to procure.
“After we noticed a rise in stolen checks on sale, we began
systematically gathering data from those channels about six months ago in order
to track the trend. We downloaded the images, coded them and then aggregated
the data so we could spot trends in what was being sold.
“In our observations, we came across an average of 1,325 stolen
checks being sold every week in October 2021, up from 634 per week in September
and 409 in August. Although little historical data on this practice exists, a
one-week pilot study we conducted in October 2020 places these numbers in some
perspective. Back then, we observed only 158 stolen checks during that period.
“Furthermore, these figures likely only represent a small fraction
of the number of checks actually being stolen and sold. We focused on only 60
markets, when in fact there are thousands currently active. In dollar amounts,
we found that the face value of the checks, as written, was $11.6 million in
all of October and $10.2 million in September. But again, these values likely
represent a small share of the actual amount of money being stolen from victims
because criminals often rewrite the checks for much higher
amounts.
“Using the victims addresses, which appeared on the left top corner of the checks,
and focusing on the data we collected in the month of October 2021, we found
New York, Florida, Texas and California were the top sources.
How to protect yourself
“The best advice I can give consumers who want to avoid falling
victim to these schemes is to avoid mailing checks, if you can. Bank checking
accounts usually offer customers the option to send money electronically,
whether to a friend or a company, for free. And there are many apps and other
services that allow you to make digital payments from bank accounts or via
credit card. While there are risks with these methods as well, in general they
are a lot safer than writing a check and sending it in the mail.
“Still, some types of businesses may require a physical check for
payment, such as landlords, utilities and insurance companies. Moreover,
as a matter of personal preference, some people – myself included – prefer to
pay their bills using checks rather than other methods of payment. To avoid the
risk, I make sure to drop off all my letters containing checks inside my local
post office. That’s generally your best bet for keeping them out of the hands
of criminals and ensuring they reach their intended destination.
“The United States Postal Inspection Service, the agency
responsible for preventing mail theft, also offers tips to stay protected. As for enforcement, the
inspection service works with the police and others to crack down on
mail-related crime. These efforts result in the arrest of thousands of mail and packages thieves every year. However,
for every arrest, there are many more criminals who go undetected.
“And when we informed officials of our findings, they were also
surprised by what we discovered but planned to step up monitoring of these
types of black-market communication channels. Our research suggests much more
systematic data on this type of fraud is needed in order to better understand
how it works, crack down on the activity and prevent it from occurring in the
first place” (The Conversation).
-David Maimon, Associate Professor of Criminal Justice and Criminology,
Georgia State University
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