Low-tech, time-tested tips for avoiding bad meals when dining
out:
Use your nose
One detail that links inferior restaurants is an absence of
(good) cooking smells when you walk in. A steakhouse should be fragrant with
beef, an Italian dining room should whisper garlic, and the air in a Korean
venue should fairly tingle with chiles. A blank smell — or sometimes worse, a
blast of bleach or ammonia from cleaning products — should send you back onto
the sidewalk.
Listen for problems
Loud music early at night almost always signals a restaurant
that doesn’t care about diners’ comfort or staff’s health. A boom box posing as
a dining room isn’t prioritizing food. Exhibit A: the chain STK, so thunderous at the Washington branch that diners
can’t tell whether servers are greeting them or asking their water preference.
Trust your first impressions
If a restaurant is short with you on the phone, chances are
good the in-person service will match. (In fairness, diners should call at
off-hours, not at high noon or dinner rush.) If a website fails to list prices
or continues to post its Mother’s Day specials in summer, the restaurant is
asleep at the switch. A good establishment wants to welcome diners, not send
them to competitors.
Look for activity
See that beautiful host armed with menus outside a
restaurant? Keep walking. A reputable restaurant doesn’t need to use shiny
baubles to lure people inside. Inside a place, look for servers who appear
happy (proud to work there) and some bustle (diners willing to wait for a
table). A slow sushi joint, for instance, is best avoided. You want to see a
busy counter and lots of turnover.
When reading reviews, use some skepticism
Particularly for glowing reviews from major publications,
check out the date they were published. Anything older than a year is iffy;
restaurants are like live theater, with the possibility of changing casts and
scripts. It also helps if the author or endorser is still alive. If Julia Child
or James Beard approved the place, well, she died 20 years ago, and he passed
in 1985. As for Yelp and company, consumers are getting information from an
anonymous crowd whose credentials aren’t always obvious. (Whether you agree or
disagree with me, my bio and body of work are easy to find and I aim for
fairness by visiting restaurants multiple times.)
Take hints from the menu
Be wary of places with menus that have lots of typos,
exclamation marks or point out that a dish is “cooked to perfection.”
Sloppiness and hyperbole don’t bode well for the rest of the dining experience.
Nor do lists that go on and on, like Barbra Streisand’s memoir. Lots of photographs are suspect,
too. See: Buffalo Wild Wings.
Keep it clean
I’ve eaten in some great places where the restrooms were less
than tidy. But I’ve never had a memorable meal from a chef whose jacket is
stained, or in a dining room where floors are sticky or tables go uncleaned for
more than a few minutes. Such sights suggest inattention and understaffing.
Use the transportation test
Are there lots of in-state license plates in the parking lot?
Step inside the restaurant, especially if Porsches and beaters are in the mix.
(Seafood shacks are universally beloved.) Buses, on the other hand, should be
viewed as a stop sign — a tourist trap of the first degree.
-Tom Sietsema has
been The Washington Post's food critic since 2000. He previously worked for the
Microsoft Corp., where he launched sidewalk.com; the Seattle
Post-Intelligencer; the San Francisco Chronicle; and the Milwaukee Journal. He
has also written for Food & Wine.
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